Please fill out the form below. You must attach your purchase receipt to this form to complete this form. Please email us at support@ninestarsusa.freshdesk.com if you have any questions or concerns.

At Nine Stars USA, we value each and every enquiry submitted by our customers. We strive to address your concerns and questions in a timely and orderly manner to ensure the best possible experience for you.

Please note that all enquiries are responded to in the order they are received. While we make every effort to provide comprehensive and satisfactory responses, please allow 4-7 business days for us to address your enquiry thoroughly.

We appreciate your patience and understanding as we work diligently to assist you. Should you have any further questions or require additional assistance, please don't hesitate to contact our dedicated support team.