Important Notice

Due to the “Stay at Home” state order which has been issued on 3/19/2020 by the California Governor Gavin Newsom, Nine Stars Group USA Inc will temporarily close our warehouse effective from March 20th, 2020 11:59pm PST to May 15th, 2020, or to be further noticed. Our teams remain ready to assist you in every way we can during this period. Rest assured you will still be able to reach us via email or by phone during our normal business hours 8:30a – 5:30p PST, Monday - Friday.

What will be impacting from this State Order?

 

  1. Web/Phone Orders

    We will continue to take orders through phone and website. However, orders will not be processed for shipping until after May 15th, 2020, or to be further noticed.

  2. Warranty

    We will continue to process your warranty requests through phone and email. But will not be able to ship orders until after May 15th, 2020, or to be further noticed.

     

    We're thankful for your support and understanding. We sincerely wish everyone stay safe and healthy.

    -- Nine Stars Group

     

    March 20th, 2020